Perth Disability Services & Support Organisation Guide
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AC Mobility

Updated 2026-09-01 · 2,909 reviewed · 122 listed · Scored from 47 Google reviews · How we rank ›

4.2(47) 67 low data composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementSupported Accommodation & SDAAllied Health & Therapy Services
AC Mobility
Location
Malaga
Services
NDIS Plan Management, Supported Accommodation & SDA, Allied Health & Therapy Services
Reviews
47
Ranking
#56 in NDIS Plan Management
Best for
buyers looking for a wide range of mobility products and willing to visit in person for advice</best_for> <parameter name="consider_if">you rely on phone contact or need repairs reliably completed; communication and service follow-up are weak points

Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-09-01.

What do recent reviews say?

Strong equipment range and friendly staff attract repeat business, but recent complaints about service failures-repairs sent back unchanged, delayed $7k orders without updates, repair fees charged twice-suggest reliability gaps. Communication breakdowns and unresponsive phone lines frustrate buyers relying on timely fixes.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: Complaints about service failures and poor communication are recent (within 2 years); older reviews (3-4 years) show more consistent praise, suggesting a decline in reliability.

Praised for
  • helpful staff when present
  • wide equipment range
  • quick ordering and delivery (when it works)
  • good pricing on some items
Watch-outs
  • repairs not fixed on repeat visits
  • high repair charges
  • poor communication on delays
  • hard to reach by phone
  • inconsistent customer service
responsive-adminhard-to-reachcompassionate-staffpoor-communication
Best for: buyers looking for a wide range of mobility products and willing to visit in person for advice</best_for> <parameter name="consider_if">you rely on phone contact or need repairs reliably completed; communication and service follow-up are weak points

What are they good at?

  • extensive range of mobility and therapy equipment
  • some staff go above and beyond (Annette example cited)
  • quick turnaround on stock items

Worth knowing

  • Staff member Annette noted for exceptional service sourcing wheelchair ramps at low prices
  • Repair department has returned items unfixed multiple times
  • Phone messages often go unanswered
  • Repair charges charged again after first attempt failed ($150 example given)
  • One delayed $7k order with no communication updates

What reviews say by service

Allied Health & Therapy Services
Equipment range praised; therapy products available but no specific feedback on therapy services
Supported Accommodation & SDA
Products suit accommodation needs (ramps, seating) but service reliability concerns limit confidence

How it compares

  • Rated 4.2 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 49
Review volume 73
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
7
3
3
2
0
1
6

FAQ

Can I hire mobility equipment like ramps?
Yes, they offer product hire. Phone contact may be slow, so consider visiting in person.
Do they fix equipment on-site?
They have a service department, but recent reviews report items returned unfixed and charged again, so ask for a written repair guarantee before leaving equipment.
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Last updated 2026-09-01