Best disability services & support organisations in Perth
These are the 15 top-scoring disability services and support organisations in Perth, ranked by our earned composite score, which weighs rating, review volume, recency and sentiment together (see the methodology). Most providers here cover a broad mix of NDIS supports, from daily care and job coaching to plan management and equipment, rather than a single specialty.
Providers who focus specifically on allied health and therapy are ranked separately on our best allied health & therapy services list, and specialists in home and personal care sit on our best in-home & personal care list. This page ranks the broader field of general disability support organisations against each other on the same composite score.
Picks are ranked by score and relevance to disability services & support organisation, so a lower overall score can rank higher here.
At a glance
| # | Business | Score | Rating | From | Best for |
|---|---|---|---|---|---|
| 1 | Palms Physiotherapy & Allied Health | 85 | 5 (52) | — | Complex conditions & kids' therapy |
| 2 | atWork Australia - Hamilton Hill | 85 | 5 (58) | — | Job coaching & vocational support |
| 3 | Just Better Care Perth and South Perth | 82 | 4.9 (35) | — | Person-centred care across Perth and South Perth |
| 4 | Gratitude Support Services | 81 | 5 (27) | — | NDIS and aged care support across metro Perth |
| 5 | My Care Plan Manager | 81 | 5 (26) | — | NDIS plan management |
| 6 | My Abilities WA | 80 | 5 (22) | — | Culturally diverse NDIS support |
| 7 | atWork Australia - North Perth | 80 | 4.6 (89) | — | High-volume, proven job coaching |
| 8 | Good Company Disability Services Perth | 79 | 4.8 (48) | — | Personal mentor matching |
| 9 | Arise Services | 79 | 4.8 (48) | — | Fast, flexible support at short notice |
| 10 | Smurfettes Cleaning Service | 78 | 4.7 (62) | — | NDIS and DVA home cleaning support |
| 11 | Surgical House | 78 | 4.4 (89) | — | Medical equipment & consumables supply |
| 12 | atWork Australia - Joondalup | 78 | 4.5 (72) | — | Job coaching with practical extras |
| 13 | Target Behaviour Services | 78 | 5 (16) | — | Positive behaviour support (PBS) |
| 14 | VisAbility Western Australia | 77 | 4.7 (72) | — | Vision impairment community programs |
| 15 | What Ability - Western Australia | 77 | 5 (13) | — | Social outings & camps for kids |
Ranked picks
Palms Physiotherapy & Allied Health
Why it ranks first
Palms posts the top composite score on this list, built on 52 reviews that are entirely five-star. Clients describe therapists like Liv, Tiffany, Rebecca and Olivia tailoring treatment to specific conditions such as hypermobility and lipoedema, with real gains in pain and mobility tracked over weeks.
Pros
- Named therapists praised for listening and tracking progress
- Specialist experience with hypermobility, lipoedema and similar conditions
- Sensory room and kids' gym that help children engage with therapy
- Coordinated team and responsive front-desk staff
Services: allied health therapy, disability accommodation
atWork Australia - Hamilton Hill
Why it ranks second
This atWork Australia site pairs a near-perfect rating (5 from 58 reviews) with consistent praise for named job coaches who go well beyond matching people to roles. Reviewers describe help with training costs, tax returns, PPE and interview prep, plus ongoing check-ins when things get hard.
Pros
- Named coaches (Sandra, Chelsea, Courtney, Nat, Liliana, Nora, Henry) with genuine rapport
- Practical extras: training fees, PPE, tax return help
- Ongoing phone and email follow-up during transitions
- Support paced for anxiety and disability-related needs
Services: employment services, disability accommodation
Just Better Care Perth and South Perth
Why it ranks third
Just Better Care runs a wide service book, aged care, disability support, respite and dementia care, and reviewers across both staff and clients describe a workplace where clear management communication carries through into reliable, dignity-focused care. Its 4.9 rating from 35 reviews sits well above the average for in-home providers, with no negative themes across the most recent 14 reviews.
Pros
- Strong team culture that reviewers say shows up in care quality
- Person-centred approach focused on independence and dignity
- Clear communication and coordination ahead of shifts
- Broad service range spanning disability, respite and dementia support
Services: support coordination, in home care, ndis plan management, disability accommodation
Gratitude Support Services
Why it ranks fourth
Gratitude is a not-for-profit registered charity and NDIS provider covering both sides of the river, from Thornlie to Westminster to Landsdale. Across 27 reviews, families describe reliable, flexible scheduling and staff who explain NDIS processes clearly, with no complaints on record.
Pros
- Not-for-profit charity and Registered NDIS Provider
- Flexible scheduling that adapts to client needs
- Reliable, consistent support workers
- Wide metro Perth coverage
Services: ndis plan management, support coordination, in home care, disability accommodation
My Care Plan Manager
Why it ranks fifth
My Care Plan Manager specialises in taking the paperwork burden off NDIS participants, and its 26 reviews are unanimously five-star. Clients single out fast invoice payments, a clear online dashboard for tracking spending, and staff (Palak is named repeatedly) who are consistently reachable.
Pros
- 24/7 online access to budgets and spending
- Fast invoice processing reported by clients
- 26 years of collective plan management experience
- Staff cited for consistently answering questions promptly
Watch out: This is plan management rather than direct daily support, so it pairs best alongside a separate support worker or care provider.
Services: ndis plan management, support coordination, disability accommodation
My Abilities WA
Why it ranks sixth
My Abilities WA earns a perfect rating across 22 reviews, with clients repeatedly saying they feel heard by a team that works comfortably across different cultures and languages. Support extends into NDIS planning and paperwork navigation on top of daily assistance.
Pros
- Strong support with NDIS paperwork and planning
- Culturally and linguistically diverse service delivery
- Consistent five-star reviews across multiple years
- Named staff (Abdul, Mandy) cited for reliability
Watch out: Review volume is lower than most on this list (22), so it's worth a direct conversation to confirm fit for your specific needs.
Services: ndis plan management, support coordination, disability accommodation, community day programs
atWork Australia - North Perth
Why it ranks seventh
This atWork Australia location has the deepest review base of the vocational providers here, 89 reviews at 4.6, with named coaches like Elaine, Yoyo, Chloe and Sonam praised for genuinely understanding disability, chronic illness and neurodiversity. Support extends to licensing, upskilling and workplace-readiness training.
Pros
- Named coaches known for patience and investing real time
- Practical outcomes: forklift tickets, white cards, tailored upskilling
- Experience with neurodiversity, mental health and chronic illness
- 82% of reviews are five-star
Watch out: A couple of recent reviews mention drab office conditions and a coach who felt more lecturing than listening.
Services: employment services, ndis plan management, disability accommodation
Good Company Disability Services Perth
Why it ranks eighth
Good Company pairs clients with a personally matched mentor who stays consistent over time, which reviewers across mentoring, respite and employment support say builds real relationships rather than transactional visits. Named mentors including Amber, Isaac, Jess, Alvin, Sohaila and Tilly come up often in praise for responsive communication.
Pros
- Personally matched mentor-client pairs
- Same staff member continuity over time
- Fast communication by phone and email
- Backup mentors on hand for flexibility
Services: employment services, community day programs, disability accommodation, ndis plan management
Arise Services
Why it ranks ninth
Arise Services stands out for arranging support quickly, reviewers describe getting a real person on the phone or email and having services sorted at short notice without fuss. Support workers are described as reliable and known by name across years, with a strong presence in holiday programs and community outings.
Pros
- Prompt phone and email response from real staff
- Reliably arranges services at short notice
- Support workers known by name over multiple years
- Active holiday programs and community outings
Services: employment services, disability accommodation, ndis plan management, support coordination
Smurfettes Cleaning Service
Why it ranks tenth
Smurfettes builds service agreements around what NDIS or DVA funding actually covers from the first call, and reviewers describe cleaners who work methodically and often exceed expectations. With 62 reviews behind it, this is one of the higher-confidence scores on the list.
Pros
- Strong grasp of DVA and NDIS funding rules
- Cleaners adapt pace to individual needs
- Thorough, methodical cleaning reported consistently
- Same-day callback and easy booking
Watch out: A handful of reviews describe missed appointments or unreturned calls, which created stress and bond disputes for a few clients.
Services: ndis plan management, in home care, disability accommodation
Surgical House
Why it ranks #11
Surgical House keeps hard-to-find continence, wound care, enteral feeding and respiratory items in stock, and reviewers describe staff stepping in during genuine emergencies like formula shortages. Named staff such as Shenae, Jade, Mel and Melissa are cited for handling complex NDIS equipment quotes personally.
Pros
- Hard-to-find consumables and equipment kept in stock
- Personal service and rapid response during emergencies
- Named staff who build ongoing relationships
- NDIS quotes and warranty replacements handled without friction
Watch out: Some customers report poor notice when items go out of stock, leaving them waiting past promised delivery dates unless they chase it up themselves.
Services: community day programs, in home care, ndis plan management, disability accommodation
atWork Australia - Joondalup
Why it ranks #12
atWork Australia's Joondalup site is praised for staff like Michelle, Alana and Molly going beyond standard job coaching, reviewers mention fuel vouchers, interview prep and mental health support alongside the core job search work. Across 72 reviews, 79% are five-star.
Pros
- Named staff cited for empathy and personalised coaching
- Practical job-ready extras like fuel vouchers and interview prep
- Support for anxiety and neurodiversity
- Fast response and follow-through
Watch out: An older review flagged staff rudeness and empathy gaps, though this appears dated against the more recent pattern of positive feedback.
Services: ndis plan management, disability accommodation, employment services, allied health therapy
Target Behaviour Services
Why it ranks #13
Target Behaviour Services delivers PBS assessments and plan support with a registered NDIS provider record of zero audit non-conformities. Reviewers across sectors praise Faith and Rex for thorough, accessible assessments and clear, responsive communication, with telehealth extending reach into rural and remote areas.
Pros
- Zero audit non-conformities as a registered NDIS provider
- Experienced behaviour support team (Faith, Rex)
- Telehealth available for rural and remote participants
- Quick referral and report turnaround
Watch out: Its 16 reviews are fewer than most providers on this list, so it's worth a direct chat to confirm capacity for your situation.
Services: ndis plan management, disability accommodation, allied health therapy
VisAbility Western Australia
Why it ranks #14
VisAbility runs accessible, well-regarded facilities with weekend availability for community programs, and long-term clients describe an ongoing relationship with the organisation. A recent serious complaint about receptionist conduct toward a vulnerable client sits against otherwise steady praise, pulling down its confidence rating.
Pros
- Accessible facilities with parking and train access
- Weekend availability for community programs
- Long-term client relationships
- Active community engagement and events
Watch out: A recent complaint about receptionist conduct toward a vulnerable client, alongside a rigid no-refund policy, points to some inconsistency in front-line service.
Services: employment services, ndis plan management, in home care, disability accommodation
What Ability - Western Australia
Why it ranks #15
What Ability's support workers are described by parents as building real relationships with kids, who reportedly come home smiling after camps and community outings. Staff keep families informed throughout, and reviewers note reliable, well-organised replacements when a regular worker is unavailable.
Pros
- Relationship-focused support workers
- Well-organised camps and social outings
- Proactive communication with families
- Reliable shift coverage when workers are swapped
Watch out: Its review count (13) is smaller than most on this list, so the pattern may shift as more feedback comes in.
Services: ndis plan management, disability accommodation
The scoring behind this list
| Signal | Weight |
|---|---|
| Review sentiment | 28% |
| Google rating | 26% |
| Review volume | 20% |
| Profile completeness | 14% |
| Review recency | 12% |
Ranking data checked 2026-09-01 · Full methodology ›
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