Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.
NDIS participants and DVA clients report that Smurfettes' cleaner arrive on time and work methodically through homes, often exceeding expectations. They remove the day-to-day burden of laundry, dishes, and tidying, which lets people focus on other priorities or recovery.
The office grasps DVA entitlements and NDIS funding from the first call, builds service agreements around what's actually covered, and adjusts cleaning to each person's needs without rushing. Staff named include Preye and Chelsea. Reliability breaks down in isolated cases: three reviews detail missed appointments, unreturned calls, or cleaners leaving jobs incomplete or too early, creating bond disputes and stress for vulnerable clients.
Manage Mode is consistently praised for prompt, accessible plan management that feels personal. Staff like Marc and Jacky are named for responsiveness and going beyond paperwork. Invoice payments arrive fast and the app makes budgets trackable. One recent review flagged processing delays and errors leading to termination, but 23 of 24 reviews report reliable, warm service.
Reviewer met staff at a Perth expo and praised their welcoming approach and clear answers to questions. Limited review evidence so far.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Last updated 2026-09-01