Google Business Profile is the source for the business data shown here, last checked 2026-09-01.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Reviewer met staff at a Perth expo and praised their welcoming approach and clear answers to questions. Limited review evidence so far.
Staff respond fast and care deeply. Reviewers consistently mention being heard and valued, with named managers like Serin and Sivy managing packages thoughtfully, checking in monthly, and guiding clients through funding changes. The team helped one person feel confident about grandmother's care options within a single call. Invoices come on time and the budgeting support eased planning stress for someone who switched to self-managed care. However, one complaint hints at past service issues that deterred honest feedback, and another early review noted frustration during a funding transition period. Recent five-star ratings suggest systems have stabilised now. Monthly reviews and responsiveness within 24 hours appear standard practice.
Faith and her team consistently deliver thorough, accessible behaviour support with a strong emphasis on participant wellbeing and clear communication. Reviewers across multiple sectors praise their responsiveness, practical strategies, collaborative approach, and professionalism in PBS assessments and plan support.
Last updated 2026-09-01