Perth Disability Services & Support Organisation Guide
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Gratitude Support Services

Updated 2026-09-01 · 2,909 reviewed · 122 listed · Scored from 27 Google reviews · How we rank ›

5.0(27) 81 composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementSupport CoordinationIn-Home & Personal CareSupported Accommodation & SDACommunity Access & Day Programs
Gratitude Support Services
Location
Rivervale
Services
NDIS Plan Management, Support Coordination, In-Home & Personal Care
Reviews
27
Ranking
#9 in NDIS Plan Management
Best for
Families and individuals across Perth needing flexible in-home or community support through NDIS funding.

Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-09-01.

What do recent reviews say?

Across 27 reviews, families and individuals consistently report warmth and reliability. Staff adapt to schedules, explain processes clearly, and show genuine investment in clients' wellbeing. The team covers both NDIS and aged care across Perth, from Thornlie to Westminster to Landsdale, with no complaints recorded.

Praised for
  • caring and respectful staff
  • reliable and consistent support
  • flexible scheduling
  • knowledgeable about NDIS
  • willing to go the extra mile
compassionate-staffreliable-support-workersflexible-schedulingresponsive-adminperson-centred-caresupportive-environment
Best for: Families and individuals across Perth needing flexible in-home or community support through NDIS funding.

What are they good at?

  • not-for-profit registered charity
  • Registered NDIS Provider
  • covers Perth metro both sides of river
  • flexible scheduling to match client needs

Worth knowing

  • Serves both NDIS clients and aged care clients at same properties
  • Staff described as willing to adapt schedules to client and family preferences
  • Team acknowledged as experienced across multiple years of service

What reviews say by service

NDIS Plan Management
Staff clearly explain NDIS process to new clients
Support Coordination
Listed as a service; no specific feedback in reviews
In-Home & Personal Care
Consistently praised for personal care, reliability and warmth in client homes
Supported Accommodation & SDA
Serve clients in their own homes; no dedicated residential facility mentioned
Community Access & Day Programs
Community access and group activities offered; reviewers report flexible approach

How it compares

  • Rated 5 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

How we scored this

How We Score
Star rating 78
Review volume 63
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
27
4
0
3
0
2
0
1
0

FAQ

Do they cover areas south of the river?
Yes. Their website lists they serve both north and south of the river across Perth metropolitan area, and recent reviews mention clients in Thornlie, Westminster and Landsdale.
Do they work with NDIS plans?
Yes. They are a registered NDIS provider and staff explain the NDIS process to clients and families.
Are they open 7 days?
Their Google listing shows they publish opening hours for 7 days, though specific times are not detailed in the data provided.

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Last updated 2026-09-01