Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.
Reviewers consistently praise individual job coaches (especially Elaine) for genuine care, patience, and willingness to invest time in each person's goals. Support spans job search, skills training, even licensing and workplace readiness. Two recent reviews flagged office conditions and a communication style that felt dismissive, but these are isolated against 82% five-star ratings.
Staff like Elaine, Yoyo, Chloe, and Sonam are named repeatedly as understanding disability and chronic illness in depth. The team delivers practical help: forklift tickets, white cards, tailored upskilling. Reviewers feel heard and encouraged rather than processed.
ACROD issues parking permits to people with disability, and reviewers consistently praise staff warmth and how much the program improves their access to shops and services. Some flagged short time limits at hospitals and frustration that walking distance criteria don't account for all mobility barriers like hip and back problems requiring extra space to open car doors.
Most clients praise the team's genuine care and willingness to support beyond standard hours, naming coordinators like Evy and Jodie for their dedication through personal crises. Weekend respites and flexible after-hours phone support stand out. Two older reviews flag management issues and unclear billing for simple inquiries, though recent activity is uniformly positive.
DDWA runs free and low-cost workshops on family planning, wills, and disability topics for parents and carers. Reviewers praise the depth of knowledge and warm atmosphere, especially in structured peer-led events like "Approaching Adulthood". However, several report serious lapses: one advocate ghosted a family days before a critical meeting, another coordinator was criticised for poor support quality, and urgent housing or advocacy requests went unmet. The organisation seems strongest in educational workshops and weakest in individual case coordination and crisis response.
Last updated 2026-09-01