Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.
Reviewers consistently report strong personal service and rapid problem-solving, with staff stepping in during crises like formula shortages and equipment failures. The business stock shelves with hard-to-find consumables and medical equipment, and handles warranty replacements without friction. One significant complaint flagged poor notification when items go out of stock, leaving customers waiting past promised delivery dates unless they chase up themselves.
Surgical House serves clients across continence, wound care, enteral feeding, respiratory equipment, and daily living aids. Named staff like Shenae, Jade, Mel, and Melissa appear regularly in praise for going beyond standard service. Reviewers appreciate that ordering consumables feels stress-free and that complex NDIS quote requests are handled personally by a team familiar with disability sector networks.
Parents consistently report their children return home smiling after outings with What Ability's support workers, who build genuine relationships and keep families informed about activities. Staff bring enthusiasm to camps and community events, connect participants with each other naturally, and organise seamless replacements when workers are unavailable.
Motum earns consistent praise for technical expertise in wheelchair and mobility equipment, with therapists and repeat customers highlighting knowledgeable staff who tailor solutions to individual needs. A small minority report poor interactions and one serious concern about driver conduct, but the bulk of feedback praises friendly, patient support and creative problem-solving well after purchase. Staff members Andrew, Kym, Donna, and others are named across multiple years for going beyond standard service. The business serves both individuals and professionals (OTs, therapists) seeking specialist advice and custom fitting.
Both reviewers praise Compass Care's professionalism and dignity in personal care. One highlights their support coordination expertise in navigating complex disability situations.
Last updated 2026-09-01