50 low data
Empowera Support Coordination
1.0(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Support CoordinationNDIS Plan Management
Motum
NDIS Plan ManagementSupported Accommodation & SDA
- Location
- Osborne Park
- Services
- NDIS Plan Management, Supported Accommodation & SDA
- Reviews
- 30
- Ranking
- #12 in NDIS Plan Management
- Best for
- Individuals and professionals seeking custom wheelchair fitting and long-term equipment support.
Google Business Profile is the source for the business data shown here, last checked 2026-09-01.
What do recent reviews say?
Motum earns consistent praise for technical expertise in wheelchair and mobility equipment, with therapists and repeat customers highlighting knowledgeable staff who tailor solutions to individual needs. A small minority report poor interactions and one serious concern about driver conduct, but the bulk of feedback praises friendly, patient support and creative problem-solving well after purchase.
Staff members Andrew, Kym, Donna, and others are named across multiple years for going beyond standard service. The business serves both individuals and professionals (OTs, therapists) seeking specialist advice and custom fitting.
Praised for
- knowledgeable and skilled staff
- compassionate and patient approach
- tailored wheelchair and mobility solutions
- reliable post-sale support and troubleshooting
- welcoming and friendly environment
Watch-outs
- unsafe driving behaviour reported
- unclear retail vs wholesale availability
- isolated negative staff interactions
- location difficult to find
compassionate-staffreliable-support-workersskilled-therapistsperson-centred-caresupportive-environment
Best for: Individuals and professionals seeking custom wheelchair fitting and long-term equipment support.
Think twice if: One serious safety complaint about driving conduct; confirm current policies. Location is hard to find without directions.
What are they good at?
- Tailored wheelchair and mobility solutions
- Technical expertise from therapist-endorsed staff
- Creative troubleshooting and post-sale support
- Accessible to repeat customers over many years
Worth knowing
- Named staff: Andrew, Kym, Donna, Clint, Eva
- Services include wheelchair sales, custom scripting, repairs, bearing replacement, and post-delivery troubleshooting
- Two disabled parking bays available
- Serves both retail customers and therapy professionals as referral partners
What reviews say by service
- Supported Accommodation & SDA
- Staff praised for tailoring wheelchair and mobility solutions to individual needs; custom fitting and long-term support noted across multiple reviews.
How it compares
- Rated 4.5 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
- Has more Google reviews than 72% of the businesses in this directory.
How we scored this
How We Score Star rating 61
Review volume 65
Review recency 82
Review sentiment 64
Profile completeness 100
Verification 30
Rating breakdown
5
25
4
1
3
1
2
0
1
3
FAQ
- Can I try wheelchairs before buying?
- Yes, reviewers mention trialling multiple options. Staff like Clint show customers suitable models to compare comfort and fit.
- Do you offer ongoing support after purchase?
- Yes. Multiple customers report staff troubleshooting issues years later, helping with bearing replacement, adjustments, and creative problem-solving beyond standard repairs.
Similar disability services nearby
78
Surgical House
4.4(89)✓ Google-verified
Reviewers consistently report strong personal service and rapid problem-solving, with staff stepping in during crises like formula shortages and equipment failures. The business stock shelves with hard-to-find consumables and medical equipment, and handles warranty replacements without friction. One significant complaint flagged poor notification when items go out of stock, leaving customers waiting past promised delivery dates unless they chase up themselves. Surgical House serves clients across continence, wound care, enteral feeding, respiratory equipment, and daily living aids. Named staff like Shenae, Jade, Mel, and Melissa appear regularly in praise for going beyond standard service. Reviewers appreciate that ordering consumables feels stress-free and that complex NDIS quote requests are handled personally by a team familiar with disability sector networks.
Community Access & Day ProgramsIn-Home & Personal CareNDIS Plan Management
61 low data
Swell Service Pty Ltd
3.9(12)✓ Google-verified
Swell Service draws strong praise from families for their supported living and respite arrangements, with reviewers describing caring staff who prioritise client independence and safety. However, serious complaints about trespassing on properties without consent and disorganised service delivery warrant caution; one reviewer reported payment taken without work completed. The business has not published responses to these concerns.
NDIS Plan ManagementIn-Home & Personal CareSupported Accommodation & SDA