Perth Disability Services & Support Organisation Guide
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Swell Service Pty Ltd

Updated 2026-09-01 · 2,909 reviewed · 122 listed · Scored from 12 Google reviews · How we rank ›

3.9(12) 61 low data composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementIn-Home & Personal CareSupported Accommodation & SDA
Swell Service Pty Ltd
Location
Osborne Park
Services
NDIS Plan Management, In-Home & Personal Care, Supported Accommodation & SDA
Reviews
12
Ranking
#59 in NDIS Plan Management
Best for
families seeking supported living or respite care with staff committed to client independence

Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

Swell Service draws strong praise from families for their supported living and respite arrangements, with reviewers describing caring staff who prioritise client independence and safety. However, serious complaints about trespassing on properties without consent and disorganised service delivery warrant caution; one reviewer reported payment taken without work completed. The business has not published responses to these concerns.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • caring and professional approach
  • reliable accommodation and respite care
  • staff go above and beyond
  • trustworthy with vulnerable people
Watch-outs
  • trespassing and property violations
  • disorganisation and poor planning
  • rude staff behaviour
  • payment taken without service delivery
compassionate-staffperson-centred-carepoor-communicationhard-to-reach
Best for: families seeking supported living or respite care with staff committed to client independence
Think twice if: concerns about site access practices and historical complaints of payment without service; ask for current client references

What are they good at?

  • supported accommodation and respite care
  • staff trained in person-centred support
  • NDIS pricing compliant
  • 7-day availability

Worth knowing

  • Oldest positive reviews are 7 years old; most recent strong reviews are 3 years old
  • Recent complaint (1 month ago) about trespass onto properties in Landsdale on a Sunday
  • One 7-year-old complaint alleged payment taken without cleaning service completed, disorganisation, and rude management

What reviews say by service

Supported Accommodation & SDA
Multiple reviewers praised accommodation quality and how it feels like home for clients
In-Home & Personal Care
One historical complaint alleged cleaning service not delivered despite payment; no recent evidence on in-home care quality
NDIS Plan Management
Website claims NDIS compliance; no review evidence of plan management quality

How it compares

  • Rated 3.9 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

How we scored this

How We Score
Star rating 45
Review volume 48
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
8
4
1
3
0
2
0
1
3

FAQ

Do they operate 7 days a week?
Yes, their Google business profile lists hours for all 7 days.
Are they NDIS-registered?
Their website states they are a Registered Disability Service Provider and NDIS pricing compliant.

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NDIS Plan ManagementCommunity Access & Day ProgramsSupported Accommodation & SDA

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Last updated 2026-09-01