Perth Disability Services & Support Organisation Guide
Menu

NDIS price guide 2026-27: pricing arrangements and price limits explained

The NDIS price guide is the NDIS’s list of the most a provider can charge for each support. Since 2021 it has been called the Pricing Arrangements and Price Limits, and since 24 September 2026 the legal maximum prices sit in the NDIS Pricing Schedule 2026-27, set by the Minister. The limits apply if your plan is NDIA-managed or plan-managed. For example, the most a provider can charge for standard personal care on a weekday daytime is $73.58 an hour.

This is general information, not legal, medical or financial advice, and it doesn’t consider your situation. Perth Disability Connect is an independent directory, not an NDIS provider. NDIS rules and price limits change, so check the linked source before you rely on them. Rules and figures are current as at 28 September 2026.

The NDIA’s pricing documents run to hundreds of pages. This guide pulls out the parts that matter to you: which limits apply to your plan, what common supports cost at most, and the rules on cancellations, travel and prices in Perth.

What is the NDIS price guide now called?

“NDIS price guide” is still what most people search for, but the document has changed names twice. The NDIA’s archive lists the 2021-22 edition as “NDIS Pricing Arrangements and Price Limits 2021-22 (previously the NDIS Price Guide)” (NDIA, Pricing arrangements archive).

For 2026-27 there are now 3 documents to know about:

DocumentWhat it isDate
NDIS Pricing Schedule 2026-27 (NDIA guidance)The NDIA’s recommended prices after its Annual Pricing ReviewEffective 1 July 2026
NDIS Pricing Schedule 2026-27 (Minister’s)The legal maximum prices, made under the new NDIS lawsEffective 24 September 2026
Pricing Arrangements and Price Limits 2025-26The latest published rules on claiming, cancellations and travelValid from 24 November 2025

The Minister’s maximums match the NDIA’s June recommendations, so prices didn’t change on 24 September. The NDIA says the maximum prices “reflect our guidance on recommended prices published in June 2026” and that participants and providers “don’t need to do anything” (NDIA, Pricing updates).

A 2026-27 Pricing Arrangements document hasn’t been published yet. The NDIA’s pricing page says “We will shortly publish updated pricing and claiming guidance documents” (NDIA, Pricing arrangements). Until it does, the 2025-26 rules are the latest written guidance on cancellations and travel.

Do NDIS price limits apply to you?

Whether NDIS price limits apply depends on how your plan is managed, not on whether the provider is registered.

Your funding is managed byDo the price limits apply?
The NDIA (agency-managed)Yes
A plan manager (plan-managed)Yes, even if the provider is unregistered
You (self-managed)No, you can negotiate prices above or below the limits

The NDIA says the maximum prices “only apply to NDIA-managed and plan-managed participants”. For plan-managed funding, the 2025-26 rules say the plan manager must keep prices within the limits “regardless of whether the participant purchases the support from a registered or an unregistered provider” (NDIS Pricing Arrangements and Price Limits 2025-26). Self-managed participants can negotiate costs “above or below” the limits (NDIA, Self-managed funding).

The limits are a ceiling, not a set price. Whatever your plan type, you and your provider can agree a price lower than the maximum. The NDIS Code of Conduct also applies to registered and unregistered providers, and it says providers must not charge NDIS participants higher prices without a reasonable justification (NDIS Commission, Fair pricing). Our guide to registered and unregistered NDIS providers explains the difference.

NDIS price limits for common supports in 2026-27

These are the national maximums in the NDIS Pricing Schedule 2026-27, per hour unless stated, including GST (NDIS Pricing Schedule 2026-27). They apply in Perth and most of WA, as explained below.

SupportMaximum price (national)
Personal care, standard, weekday daytime$73.58
Personal care, standard, weekday evening$81.07
Personal care, standard, weekday night$82.57
Personal care, standard, Saturday$103.54
Personal care, standard, Sunday$133.50
Personal care, standard, public holiday$163.46
Personal care, high intensity, weekday daytime$79.60
Night-time sleepover (each)$311.79
Community participation, standard, weekday daytime$73.58
Support coordination, level 2$100.14
Specialist support coordination, level 3$190.54
Plan management (per month)$104.45
Occupational therapy or speech pathology$193.99
Physiotherapy$183.99
Psychology$252.99

What changed from 2025-26: personal care on a weekday daytime rose from $70.23 to $73.58, about 4.8% on our arithmetic. Psychology rose from $232.99 to $252.99. Dietetics fell from $188.99 to $178.99 and exercise physiology from $166.99 to $161.99. Occupational therapy, speech pathology, physiotherapy, support coordination and plan management didn’t change (NDIA, Annual Pricing Review 2026-27). There’s no plan management set-up fee in either year’s price list.

For what a support worker costs in practice and how hours add up, see our guide to NDIS support worker rates and in-home care costs. For plan management, see what NDIS plan management costs.

Weekday, evening, weekend and public holiday prices

The time band decides the price. A weekday daytime support is one that “starts at or after 6:00 am and ends before or at 8:00 pm” on a weekday. If a single support crosses into a higher band, “the higher of the amounts applies to the whole support” (NDIS Pricing Schedule 2026-27).

Public holiday prices apply on any day declared a public holiday in the state where the support is delivered. In WA that includes WA Day in June and the King’s Birthday in September (WA Government, Public holidays).

Cancellations: when a provider can charge you

A provider can claim up to 100% of the agreed fee for a short notice cancellation or a no-show, if your service agreement allows it. That’s under the latest published rules, from 2025-26 (NDIS Pricing Arrangements and Price Limits 2025-26).

  • For support worker supports, short notice generally means less than 7 days’ notice.
  • For other supports, such as therapy, it means less than 2 clear business days.
  • The provider must not have been able to find the worker other billable work.
  • Providers can choose to waive the fee.

For 2026-27, therapy has its own cancellation item numbers at the same maximum as the session itself. The 2026-27 cancellation rules for other supports haven’t been published yet, so check the cancellation clause in your service agreement before you sign it.

Provider travel: what can be charged

Providers can claim travel time to and from a participant, with limits. These are the latest published rules, from 2025-26 (NDIS Pricing Arrangements and Price Limits 2025-26):

  • Up to 30 minutes each way in MM 1 to 3 areas, which include Perth, and up to 60 minutes in MM 4 to 5 areas.
  • No time limit in remote and very remote areas.
  • For therapy, travel is charged at no more than half the hourly price. In 2026-27 that’s a separate item, for example $97.00 an hour for occupational therapy travel.
  • Vehicle costs up to $0.99 a kilometre, plus tolls, parking and fares, by prior agreement.

The NDIA’s June 2026 pricing review describes the 30 and 60 minute caps as the current settings (NDIA, Annual Pricing Review 2026-27). Travel should be agreed in your service agreement before it’s charged.

Non-face-to-face time and reports

Providers can charge for some work done away from you, such as a report about your progress for other workers. They can only do it if the pricing rules allow it for that support and your service agreement says so in advance. Administration, such as making payment claims or writing the service agreement, can’t be charged as non-face-to-face time, because the price limits already cover overheads (NDIS Pricing Arrangements and Price Limits 2025-26).

Prices in Perth and regional WA

NDIS price limits depend on where the support takes place, not where you live. The Pricing Schedule says this is “determined by the physical location where the service takes place, regardless of the participants’ usual home address”.

Perth is a metropolitan area in the Modified Monash Model (MM 1). The Department of Health, Disability and Ageing lists “Perth” as an example of MM 1 (Department of Health, Disability and Ageing). So national prices apply in Perth. If you’re on the outer edge of the metro area, you can check a location on the Department’s Health Workforce Locator.

In remote areas (MM 6) prices are generally 40% higher, and in very remote areas (MM 7) 50% higher. The Pricing Schedule also treats some WA towns as remote even though they wouldn’t otherwise be: Greater Geraldton, Irwin (including Dongara and Port Denison), Kalgoorlie-Boulder, Kambalda, Merredin and Mingenew. For example, standard weekday daytime personal care is $73.58 in Perth and up to $103.01 in Kalgoorlie.

What to do if you think you’ve been overcharged

Check the invoice against the price limit for the item, the time band and where the support happened. Then:

  1. Raise it with the provider first.
  2. If you’re plan-managed, tell your plan manager, who must keep payments within the limits.
  3. For claiming mistakes by a provider or your plan manager, contact the NDIA on 1800 800 110 (NDIA).
  4. For unfair pricing or conduct, contact the NDIS Commission on 1800 035 544 (TTY 133 677). In WA the phone line is open 7:30am to 3:30pm on weekdays (NDIS Commission).

Our guide to NDIS complaints covers the process. When you’re comparing providers, our NDIS plan managers in Perth page shows how reviewers rate each one.

What’s changing next

  • From December 2026, providers must submit claims within 90 days of delivering a support (NDIA).
  • The NDIA has said it will publish updated pricing and claiming guidance for 2026-27 “shortly”. When it does, the cancellation, travel and non-face-to-face rules on this page will be updated.
  • Prices are reviewed every year through the NDIA’s Annual Pricing Review. This year’s recommended prices started on 1 July 2026, and consultation on 2027-28 prices is open until 1 November 2026.

A price limit is the most a provider can charge from an NDIA-managed or plan-managed plan, not what everyone pays. Check which limits apply to your plan, get cancellation and travel terms in writing, and compare the invoice with the schedule if something looks wrong.

FAQ

Q: What is the new NDIS price guide called? A: The legal maximum prices for 2026-27 are in the NDIS Pricing Schedule 2026-27, set by the Minister and effective 24 September 2026. The older document, first the NDIS Price Guide and then the Pricing Arrangements and Price Limits, hasn’t been published for 2026-27 yet.

Q: How much does an NDIS support worker cost per hour? A: For standard personal care, the maximum is $73.58 an hour on a weekday daytime, $103.54 on Saturday, $133.50 on Sunday and $163.46 on a public holiday, from NDIA-managed or plan-managed funding. Providers can charge less.

Q: Can a provider charge more than the NDIS price limit? A: Not from NDIA-managed or plan-managed funding. If you self-manage, you can negotiate prices above or below the limits, and providers must still follow the NDIS Code of Conduct on fair pricing.

Q: Can I be charged for a cancelled appointment? A: Under the latest published rules, a provider can claim up to 100% of the agreed fee for a short notice cancellation or no-show, if your service agreement allows it. Short notice generally means less than 7 days for support worker supports and less than 2 clear business days for other supports.

Q: Do NDIS prices differ in regional WA? A: Yes. Prices are generally 40% higher in remote areas and 50% higher in very remote areas. Some WA towns, including Geraldton, Kalgoorlie-Boulder and Merredin, are priced as remote. Perth uses national prices.

Q: Is Perth Disability Connect an NDIS provider? A: No. We’re an independent directory. We don’t provide supports and we’re not part of the NDIS, the NDIA or the NDIS Commission.