Perth Disability Services & Support Organisation Guide
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Alligator Cleaning

Updated 2026-09-01 · 2,909 reviewed · 122 listed · Scored from 43 Google reviews · How we rank ›

4.6(43) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
NDIS Plan ManagementSupported Accommodation & SDA
Alligator Cleaning
Location
Cannington
Services
NDIS Plan Management, Supported Accommodation & SDA
Reviews
43
Ranking
#10 in NDIS Plan Management
Best for
NDIS clients seeking reliable residential cleaning and gardening with consistent staff.

Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

Most customers experience skilled, punctual cleaning and gardening work with warm staff interaction, particularly praising Anna's responsiveness and one named cleaner's mopping technique. One significant complaint describes deteriorating service quality over time, unexpected full billing despite cancellation, and staff asking to speak only with a family member rather than the actual client, raising concerns about administrative clarity and billing practice fairness.

Praised for
  • staff professionalism and reliability
  • responsive administration
  • attention to detail
  • personal rapport with Anna
Watch-outs
  • billing inconsistency and full charges for cancelled services
  • late scheduling notifications
  • staffing inefficiency
  • poor communication about cancellation policies
reliable-support-workerscompassionate-staffresponsive-adminpunctualpoor-communicationhidden-fees
Best for: NDIS clients seeking reliable residential cleaning and gardening with consistent staff.
Think twice if: Clarify cancellation and billing policies in writing before signing; one reviewer reported unexpected full charges despite cancelling.

What are they good at?

  • registered NDIS provider
  • police-checked and insured staff
  • responsive account management (Anna noted by multiple reviewers)
  • detail-focused cleaning and gardening

Worth knowing

  • Anna cited by name across multiple reviews for responsiveness and care
  • one named cleaner praised for mopping technique and reliability on weekly bookings
  • police-checked staff and full public liability insurance
  • over fifteen years operating history claimed

What reviews say by service

Supported Accommodation & SDA
Support workers praised for professionalism, punctuality, and caring approach; one complaint about staff not respecting client autonomy in communication.
In-Home & Personal Care
Cleaning and gardening staff earn consistent five-star praise for attention to detail and friendliness; one account flagged repeated poor service and aggressive billing.

How it compares

  • Rated 4.6 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How we scored this

How We Score
Star rating 66
Review volume 71
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
35
4
4
3
0
2
1
1
3

FAQ

What add-on services do you offer?
The business lists twelve add-on services including carpet steam cleaning ($90 per room), external window cleaning ($55), fridge cleaning ($50), and garage sweep (from $39).
Are staff background-checked?
Yes, the business states all staff are police-checked and hold WorkCover insurance, and Alligator is a registered NDIS provider.
What happens if I need to cancel a booking?
One reviewer reported a cancellation fee policy but received an unexpectedly full charge; confirm the current cancellation policy in writing before booking.
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Last updated 2026-09-01