Perth Disability Services & Support Organisation Guide
Menu

Australian Community Care Services (ACCS)

Updated 2026-10-01 · 2,961 reviewed · 120 listed · Scored from 10 Google reviews · How we rank ›

3.8(10) 56 composite score See reviews on Google ✓ Google-verified
Community Access & Day ProgramsNDIS Plan ManagementIn-Home & Personal CareSupported Accommodation & SDA
Australian Community Care Services (ACCS)
Location
Cannington
Services
Community Access & Day Programs, NDIS Plan Management, In-Home & Personal Care
Reviews
10
Ranking
#43 in Community Access & Day Programs
Best for
families seeking genuine long-term care and regular staff communication with their support workers

Google Business Profile is the source for the business data shown here, last checked 2026-10-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

Families with positive experience praise staff warmth and genuine individual attention. Staff remember to check in on families, and participants report being genuinely cared for. However, onboarding can frustrate new clients: the company requires PBS and FCA documentation before assigning workers, cites training timelines for delays, and one reviewer felt staff prioritised paperwork over understanding their actual support needs.

Praised for
  • caring and genuine staff
  • consistent personal attention
  • flexible and attentive service
  • responsive to family and participant needs
Watch-outs
  • rigid document requirements before service start
  • inadequate conflict resolution
compassionate-staffperson-centred-carepoor-communicationresponsive-admin
Best for: families seeking genuine long-term care and regular staff communication with their support workers
Think twice if: new to NDIS and need workers quickly; onboarding requires documentation and staff cite training delays before first shifts

What are they good at?

  • staff invest time in ongoing family check-ins
  • genuine care focus reported by long-term clients
  • flexible and creative approach to delivering service

What reviews say by service

In-Home & Personal Care
praised for personal care workers who build genuine relationships; onboarding delays reported
Support Coordination
staff provide ongoing family coordination and check-ins
Supported Accommodation & SDA
accommodation assistance listed; limited review evidence on this service specifically

How it compares

  • Rated 3.8 against a 4.37 average across the 93 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How we scored this

How We Score
Star rating 44
Review volume 45
Review recency 65
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
0
3
0
2
0
1
3

FAQ

How long does onboarding take before a worker arrives?
The company says they need PBS and FCA documents and time to train workers before the first shift. One reviewer experienced delays for the first shift and was told the second shift would be covered, but this did not happen as promised.
Do staff stay in touch with families during support?
Yes. Reviewers report staff call families weekly to check in and ask how everyone is doing, which is unusual and appreciated by those clients.

Similar disability services nearby

Superyou Therapy
74 low data

Superyou Therapy

4.6(30)✓ Google-verified

Staff build genuine relationships with clients and listen closely to family concerns, with regular updates and school coordination. Services span occupational therapy, speech pathology, physiotherapy, autism assessments, and assistive technology, available across Perth metro and regional areas.

Allied Health & Therapy ServicesNDIS Plan ManagementSupported Accommodation & SDA
Sincera
49 low data

Sincera

5.0(1)✓ Google-verified

Only one five-star review is available, limiting what can be concluded about consistent performance. The single reviewer indicated satisfaction with professional care and responsiveness, though broader patterns remain unclear.

Allied Health & Therapy ServicesNDIS Plan ManagementIn-Home & Personal Care
Perth Health & Care Services Pty Ltd
46 low data

Perth Health & Care Services Pty Ltd

3.7(3)✓ Google-verified

One long-term client found staff competent and management responsive to individual needs; however, a separate account flagged poor time management and organizational issues as serious concerns.

Allied Health & Therapy ServicesNDIS Plan ManagementIn-Home & Personal Care

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-10-01