Perth Disability Services & Support Organisation Guide
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Black Swan Health

Updated 2026-10-01 · 2,961 reviewed · 120 listed · Scored from 25 Google reviews · How we rank ›

3.8(25) 57 low data composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementSupported Accommodation & SDAAllied Health & Therapy Services
Black Swan Health
Location
Joondalup
Services
NDIS Plan Management, Supported Accommodation & SDA, Allied Health & Therapy Services
Reviews
25
Ranking
#55 in NDIS Plan Management
Best for
people seeking outpatient psychology or allied health with flexibility to wait 4-6 months for intake

Google Business Profile is the source for the business data shown here, last checked 2026-10-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

Five-star reviews centre on warm, supportive reception staff and engaged therapists, particularly Lotte and Dannii. One-star reviews consistently report month-long waits, unresponsive admin, and a clinician perceived as dismissive and biased.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • welcoming and friendly staff
  • attentive clinicians
  • receptionist helpfulness
Watch-outs
  • long waits for appointments
  • poor communication and follow-up
compassionate-staffpoor-communicationhard-to-reachlong-wait-timesresponsive-admin
Best for: people seeking outpatient psychology or allied health with flexibility to wait 4-6 months for intake
Think twice if: you need prompt admin contact or rapid appointment access; booking delays and communication gaps are documented

What are they good at?

  • approachable reception team
  • engaged therapy practitioners
  • NDIS-registered provider

What reviews say by service

Allied Health & Therapy Services
praised therapists Lotte and the service overall; one report of dismissive clinical interaction
Support Coordination
support coordinator departure without notice; no follow-up communication to client

How it compares

  • Rated 3.8 against a 4.37 average across the 93 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 60% of the businesses in this directory.

How we scored this

How We Score
Star rating 37
Review volume 61
Review recency 58
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
17
4
1
3
0
2
0
1
7
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Last updated 2026-10-01