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MatchWorks Fremantle

Updated 2026-10-01 · 2,961 reviewed · 120 listed · Scored from 48 Google reviews · How we rank ›

4.0(48) 66 low data composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementSupported Accommodation & SDADisability Employment Services
MatchWorks Fremantle
Location
Fremantle
Services
NDIS Plan Management, Supported Accommodation & SDA, Disability Employment Services
Reviews
48
Ranking
#23 in NDIS Plan Management
Best for
job seekers in Fremantle wanting one-on-one employment support beyond job matching

Google Business Profile is the source for the business data shown here, last checked 2026-10-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

Employment support outcomes are strong when matched with key staff members; several reviewers credit the team with securing jobs and navigating Centrelink. However, reception experiences vary sharply: some encounters are dismissive or curt, and phone waits have stretched past 30 minutes. Recent feedback still splits between five-star endorsements and occasional one-star complaints about access and attitude.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • staff go beyond the job (transport, documents, one-on-one help)
  • specific consultants highly praised for professionalism and moral support
  • helped people secure jobs and training
  • friendly and welcoming workplace
Watch-outs
  • front desk staff can be dismissive or rude to some visitors
  • long phone hold times with poor quality audio
reliable-support-workerspoor-communicationcompassionate-staffhard-to-reach
Best for: job seekers in Fremantle wanting one-on-one employment support beyond job matching
Think twice if: phone access can be poor and front desk reception is inconsistent

What are they good at?

  • personalized job placement and training
  • staff willing to help with practical barriers (documents, transport)
  • track record of securing permanent work

What reviews say by service

Disability Employment Services
Strong outcomes when paired with experienced staff; some clients navigate barriers and secure permanent roles.
NDIS Plan Management
Website lists NDIS Connect Employment Programs; no review text directly addresses this service.
Supported Accommodation & SDA
Listed as directory category; no review text addresses accommodation services.

How it compares

  • Rated 4 against a 4.37 average across the 93 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 73
Review recency 100
Review sentiment 52
Profile completeness 100
Verification 30

Rating breakdown

5
31
4
4
3
3
2
1
1
9

FAQ

Can MatchWorks help me with documents or practical barriers to work?
Yes. Reviewers report staff have helped with birth certificates, driver's licences, phone training, food shopping, and transport.
What if I have a long-term mental health condition or neurodivergence?
Their website lists iNDEPth (neurodivergent employment) and specialised employment support programs, though review detail on these is limited.

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APM Employment Services - Fremantle
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APM Employment Services - Fremantle

3.7(25)✓ Google-verified

Many clients credit specific staff (Carlo, Renee, Elizabeth) with genuine support through job searches and financial help with courses and workwear. Phone responsiveness is a chronic problem; several reviewers report never reaching the office despite repeated attempts over months.

Disability Employment ServicesNDIS Plan ManagementSupported Accommodation & SDA
CTD & Nursing and Disability Services
52 low data

CTD & Nursing and Disability Services

5.0(3)

All three Google reviews rate this business five stars. Detail on specific experiences is limited, but the perfect rating suggests customers are satisfied with the service.

Community Access & Day ProgramsNDIS Plan ManagementIn-Home & Personal Care

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Last updated 2026-10-01