Perth Disability Services & Support Organisation Guide
Menu

MatchWorks Fremantle

Updated 2026-09-01 · 2,909 reviewed · 122 listed · Scored from 49 Google reviews · How we rank ›

4.0(49) 69 composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementSupported Accommodation & SDADisability Employment Services
MatchWorks Fremantle
Location
Fremantle
Services
NDIS Plan Management, Supported Accommodation & SDA, Disability Employment Services
Reviews
49
Ranking
#13 in NDIS Plan Management
Best for
Job seekers with barriers (homelessness, no documents) needing practical help alongside employment support.

Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

Reviewers consistently praise named employment consultants, particularly Kulsoom Bibi, Lachlan Jones, and Hannah Winning, for genuine support that moves people into jobs and helps with practical barriers like birth certificates and phone skills. However, reception and phone support draw sharp complaints about rudeness and long waits, and some job placements fall short of what people are capable of doing.

Praised for
  • personalized support from named staff
  • helpful with practical barriers
  • friendly and understanding approach
  • employment outcomes achieved
Watch-outs
  • rude reception staff
  • poor phone support and wait times
  • job matching not suited to capability
compassionate-staffresponsive-adminhard-to-reachgood-cultural-fit
Best for: Job seekers with barriers (homelessness, no documents) needing practical help alongside employment support.
Think twice if: Reception and phone support are frustrating; ask for your consultant by name to bypass front desk issues.

What are they good at?

  • named consultants deliver practical, sustained support
  • help with non-employment barriers (documents, skills)
  • friendly approach to vulnerable job seekers

Worth knowing

  • Kulsoom Bibi: employment consultant mentioned by name in 6 reviews, praised for professionalism and resume help
  • Lachlan Jones: helped client secure permanent shutdown work and supported with food shopping
  • Hannah Winning: described as very helpful and understanding
  • Staff help with birth certificates, mobile phone skills training, transport support, and even food shopping beyond the stated job-search scope
  • One 32-minute phone hold with poor music; customer reported to Services Australia

What reviews say by service

Disability Employment Services
Strong outcomes with named consultants; consultants go beyond job-seeking to remove other life barriers

How it compares

  • Rated 4 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

How we scored this

How We Score
Star rating 40
Review volume 74
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
32
4
4
3
3
2
1
1
9

FAQ

Which employment consultant gets the best reviews?
Kulsoom Bibi (listed as 'Bibi') is named in multiple five-star reviews and praised for resume help, professionalism, and understanding. Lachlan Jones and Hannah Winning also draw strong individual endorsements.
Can MatchWorks help me with things other than finding a job?
Yes. Reviewers report staff helped with birth certificates, mobile phone skills, transport, and food shopping to remove barriers to employment.
What should I do if I have a bad experience with reception?
Ask to speak with your assigned employment consultant by name; multiple reviews suggest the front desk experience can be poor, but consultants themselves are highly rated.

Similar disability services nearby

Expression Australia
32 low data

Expression Australia

No rating yet✓ Google-verified

Expression Australia provides Auslan interpreting, captioning, and communication support from Fremantle. Their website lists assistive technology, support coordination, and training services across Victoria, Tasmania, and Western Australia. No customer reviews are available to assess quality or outcomes.

NDIS Plan ManagementSupported Accommodation & SDASupport Coordination
APM Employment Services - Fremantle
53 low data

APM Employment Services - Fremantle

3.7(25)✓ Google-verified

Many clients credit specific staff (Carlo, Renee, Elizabeth) with genuine support through job searches and financial help with courses and workwear. Phone responsiveness is a chronic problem; several reviewers report never reaching the office despite repeated attempts over months.

Disability Employment ServicesNDIS Plan ManagementSupported Accommodation & SDA
CTD & Nursing and Disability Services
52 low data

CTD & Nursing and Disability Services

5.0(3)

All three Google reviews rate this business five stars. Detail on specific experiences is limited, but the perfect rating suggests customers are satisfied with the service.

NDIS Plan ManagementIn-Home & Personal CareSupported Accommodation & SDA

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-01