Perth Disability Services & Support Organisation Guide
Menu
Compare quotes

AKG Joondalup – Employment, Health, Training, Community

Updated 2026-09-01 · 2,909 reviewed · 122 listed · Scored from 22 Google reviews · How we rank ›

2.5(22) 37 low data composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementSupported Accommodation & SDADisability Employment ServicesAllied Health & Therapy Services
AKG Joondalup – Employment, Health, Training, Community
Location
Joondalup
Services
NDIS Plan Management, Supported Accommodation & SDA, Disability Employment Services
Reviews
22
Ranking
#95 in NDIS Plan Management

Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

Most reviewers describe indifferent or hostile staff who enforce compliance over genuine support. Phone calls go unanswered, appointments are perfunctory, and clients report being "kicked out" or cut off for minor infractions. A handful of reviewers met individual staff members who helped them navigate payments or training, but these exceptions do not offset the widespread pattern of poor service.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • rare positive individual staff members
  • occasional helpful navigation of payments or study options
Watch-outs
  • staff disinterest and hostility toward clients
  • unresponsive to phone calls and appointment requests
  • transactional rather than supportive approach
  • high staff turnover and inconsistent quality
  • punitive attitude to job declinations or missed appointments
poor-communicationhard-to-reachhigh-staff-turnoverunqualified-staff
Think twice if: Job seekers who need responsive staff, phone support, or compassion should look elsewhere; multiple complaints cite years of poor service at this branch.

What are they good at?

  • Individual staff members occasionally provide tailored guidance on payments or study options
  • receptionist generally described as friendly

Worth knowing

  • Staff turnover is cited as a factor in service quality; some clients experienced improvement after switching to a new advisor
  • Clients report two-week delays between appointments
  • Unresponsive to phone calls for extended periods (one client reported waiting two weeks for a return call)
  • In-house training described as out of date
  • Clients report being pressured to log into Seek accounts to verify job search activity

How it compares

  • Rated 2.5 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 59
Review recency 0
Review sentiment 39
Profile completeness 100
Verification 30

Rating breakdown

5
6
4
1
3
2
2
2
1
11
Request a quote

Similar disability services nearby

atWork Australia - Joondalup
78

atWork Australia - Joondalup

4.5(72)✓ Google-verified

Staff at atWork Joondalup earn repeated praise for genuine care and hands-on job coaching. Michelle, Alana, Molly, and others show real commitment to clients rebuilding confidence and moving into work. Beyond coaching, the service includes practical help like fuel vouchers and interview prep, plus mental health support for those managing anxiety. One older complaint flagged staff rudeness, but 79% five-star reviews suggest this is not the norm.

NDIS Plan ManagementSupported Accommodation & SDADisability Employment Services
View profile
Kalina Health and Community Services
61

Kalina Health and Community Services

4.1(28)✓ Google-verified

Strong five-star reviews praise staff professionalism, responsiveness, and genuine commitment to client wellbeing and family partnership. However, multiple one-star accounts describe feeling unheard, dismissed, and discriminated against, with concerns dismissed and autonomy undervalued. The gap between glowing and deeply negative experiences suggests inconsistency in how individual clients are treated or supported over time. Positive reviewers highlight quick response to needs and staff who adapt to each client. Complaints centre on empathy gaps, staff changes that destabilised long-term relationships, and an organisational approach that questioned rather than respected client capabilities. The service appears stronger for families seeking respite than for clients prioritising agency and voice.

NDIS Plan ManagementSupported Accommodation & SDA
View profile
National Disability Insurance Scheme
28 low data

National Disability Insurance Scheme

No rating yet✓ Google-verified

Review evidence for this Joondalup business is limited. Their website lists NDIS plan creation, assistive technology, and home and living support across Australia.

NDIS Plan ManagementSupported Accommodation & SDASupport Coordination
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-01