28 low data
Cocoon SDA Care, Western Australia Office
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
NDIS Plan ManagementSupported Accommodation & SDA
Maxima
Disability Employment ServicesNDIS Plan ManagementSupported Accommodation & SDA
- Location
- Fremantle
- Services
- Disability Employment Services, NDIS Plan Management, Supported Accommodation & SDA
- Reviews
- 26
- Ranking
- #9 in Disability Employment Services
- Best for
- People with disability seeking personalized job support and sustained consultant relationships.
Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.
What do recent reviews say?
Maxima's Fremantle office draws strong praise for staff who treat clients as individuals rather than numbers, with reviewers naming Kyle, Katie, and Melony as particularly supportive consultants. However, two recent reviews flag poor first impressions: locked doors past opening time and a dismissive response to a prospective client not yet in the system, prompting one person to switch providers.
Based on limited recent reviews, so treat this as low-confidence.
Praised for
- understanding and empathetic staff
- personalized job support
- consistent staff relationships
- person-centred approach
Watch-outs
- dismissive front-desk handling
- poor accessibility on arrival
- slow initial intake process
compassionate-staffperson-centred-carehard-to-reachreliable-support-workers
Best for: People with disability seeking personalized job support and sustained consultant relationships.
Think twice if: Front-desk experience can be cold; arrive after opening time or contact ahead if you're new to the service.
What are they good at?
- Named consultants with long client relationships
- Trauma-informed and flexible support approach
- Interview accompaniment and employer liaison
Worth knowing
- Kyle, Katie Hurd, and Melony named as long-term consultants praised for consistency and empathy
- Consultants accompany clients to interviews for support and brief-throughs
- Trauma-informed job support approach mentioned by reviewers
- One reviewer had been with Maxima over 5 years
What reviews say by service
- Disability Employment Services
- Strong praise for personalized job matching, interview support, and sustained consultant relationships; two complaints about initial intake experience and front-desk accessibility.
How it compares
- Rated 4.5 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
- Has more Google reviews than 64% of the businesses in this directory.
How we scored this
How We Score Star rating 60
Review volume 62
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30
Rating breakdown
5
23
4
0
3
0
2
0
1
3
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MatchWorks Fremantle
4.0(49)✓ Google-verified
Reviewers consistently praise named employment consultants, particularly Kulsoom Bibi, Lachlan Jones, and Hannah Winning, for genuine support that moves people into jobs and helps with practical barriers like birth certificates and phone skills. However, reception and phone support draw sharp complaints about rudeness and long waits, and some job placements fall short of what people are capable of doing.
NDIS Plan ManagementSupported Accommodation & SDADisability Employment Services
32 low data
Expression Australia
No rating yet✓ Google-verified
Expression Australia provides Auslan interpreting, captioning, and communication support from Fremantle. Their website lists assistive technology, support coordination, and training services across Victoria, Tasmania, and Western Australia. No customer reviews are available to assess quality or outcomes.
NDIS Plan ManagementSupported Accommodation & SDASupport Coordination