Google Business Profile is the source for the business data shown here, last checked 2026-10-01. Details taken from their website were fetched 2026-08-01.
Only one review is available, rating the business at one star. This limited evidence makes it impossible to identify patterns or draw reliable conclusions about service quality or staff performance.
Based on limited recent reviews, so treat this as low-confidence.
Review evidence is limited. The business states it is NDIS registered and operates in Midland, offering accommodation support and personal care services across Western Australia.
Staff responsiveness varies sharply. Reviewers praise individual team members who take time to explain matters clearly, yet many report months-long waits for application responses, missing letters and emails, and funded services (like occupational therapy) not materialising as planned. The wider issue is inconsistent staff attitudes: some are described as helpful and understanding; others come across as dismissive or condescending toward people with disability and their carers. The 2.4-star rating across 32 reviews reflects this unevenness, with recent months showing a 58% one-to-two-star trend.
Most clients credit specific staff members like Dee, Emily, Rebecca, Kelly and the team with turning their employment prospects around through genuine care and practical guidance. Their Job the team and Employability Skills Training deliver concrete help clients feel ready to work. One serious complaint described staffing changes, rigid appointment policies, and management barriers that left a client feeling unsupported, though this is heavily outweighed by praise. APM Midland operates as both an employment service provider and offers NDIS-linked supports. Reviewers consistently name individual consultants as their difference-maker, suggesting personalised matching matters here. The open plan office design drew criticism for lacking privacy. Their website lists government-funded programs including Workforce Australia, the team to Work, and Self-Employment Assistance.
Last updated 2026-10-01