Perth Disability Services & Support Organisation Guide
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National Disability Insurance Scheme

Updated 2026-09-01 · 2,909 reviewed · 122 listed · Scored from 31 Google reviews · How we rank ›

2.3(31) 45 composite score See reviews on Google ✓ Google-verified
NDIS Plan ManagementSupport CoordinationIn-Home & Personal CareSupported Accommodation & SDA
National Disability Insurance Scheme
Location
Midland
Services
NDIS Plan Management, Support Coordination, In-Home & Personal Care
Reviews
31
Ranking
#92 in NDIS Plan Management

Google Business Profile is the source for the business data shown here, last checked 2026-09-01. Details taken from their website were fetched 2026-08-01.

What do recent reviews say?

A small cluster of reviewers praise named staff like Naomi for taking time and solving problems quickly. The vast majority report months-long waits for application responses, unanswered letters and emails, staff treating them with condescension or contempt, and promised therapies not materialising. Many cite unqualified personnel and a disconnect between NDIS promises and actual support delivery.

Praised for
  • helpful individual staff
  • quick problem resolution when engaged
Watch-outs
  • slow application response
  • inconsistent staff knowledge
  • communication failures
  • lack of compassion
  • unqualified personnel
  • delayed therapy delivery
hard-to-reachpoor-communicationunqualified-stafflong-wait-timesinconsistent-carers
Think twice if: Applicants should expect long waits for responses. Multiple reviewers report missing letters and emails even after confirmations.

What are they good at?

  • individual staff occasionally responsive
  • handles plan inquiries when reached

Worth knowing

  • Staff member Naomi praised for clarity and problem-solving
  • Multiple reports of weeks or months without application response
  • Promised weekly OT therapy not delivered (one brother received only 4 sessions monthly)
  • Mirrabooka office staff noted as dismissive

What reviews say by service

NDIS Plan Management
Long waits for plan assessment responses; communication gaps reported across multiple years.
Support Coordination
Support coordinators often lack knowledge of disability needs; judgmental approach noted by carers.
Allied Health & Therapy Services
Promised therapy frequency not met; one participant received one-quarter of planned sessions.

How it compares

  • Rated 2.3 against a 4.38 average across the 96 supported accommodation & sda businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 65
Review recency 86
Review sentiment 26
Profile completeness 100
Verification 30

Rating breakdown

5
7
4
3
3
1
2
2
1
18

FAQ

How long does it take to get a response to an NDIS application?
Reviewers report waiting months for initial contact, with some receiving no letter or email despite multiple claimed submissions.
Can I expect promised therapies to be delivered as planned?
One reviewer's brother was promised weekly OT but received only around 4 sessions per month, suggesting variability or delivery gaps.

Similar disability services nearby

Sorelle Support Services
62 low data

Sorelle Support Services

5.0(2)✓ Google-verified

Both reviewers praise Sorelle for understanding individual needs and matching clients with the right support person. Office staff are described as helpful and responsive, and the team is noted for managing complex cases effectively.

NDIS Plan ManagementSupported Accommodation & SDACommunity Access & Day Programs
Crystal Disability and Nursing Services
28 low data

Crystal Disability and Nursing Services

No rating yet✓ Google-verified

Review evidence is limited. The business states it is NDIS registered and operates in Midland, offering accommodation support and personal care services across Western Australia.

NDIS Plan ManagementSupported Accommodation & SDAIn-Home & Personal Care
My Way Disability and Aged Care Midland
41 low data

My Way Disability and Aged Care Midland

1.0(1)✓ Google-verified

Only one review is available, rating the business at one star. This limited evidence makes it impossible to identify patterns or draw reliable conclusions about service quality or staff performance.

Support CoordinationIn-Home & Personal CareNDIS Plan Management

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Last updated 2026-09-01