Edge Employment Solutions
The weight of reviews describes a service that has deteriorated sharply, particularly in the past two years. Clients report being shuffled between departing staff, waiting months for promised callbacks, and receiving vague responses instead of meaningful job support. A handful found success with named staff like Serena, Kathryn Skipp, and Taylor, but these exceptions sit against a pattern of clients feeling gaslit, devalued, and abandoned. The few five-star reviews reflect deep loyalty, yet the majority leave the service less employable than when they arrived. Several reviews allege that the organisation has lost direction and may be winding down its DES provider role. While the website claims "employment support coaching" and "job finding and keeping support," the gap between stated services and lived experience is stark. Complaints centre on staff not remembering clients, forcing job applications without guidance, and leaving vulnerable people in exploitative placements.
